Privacy policy

This Privacy Policy describes how PARK & OZ (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, create an account, subscribe to our newsletter, contact us, or interact with our store, we may collect certain information, including:

- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order details
- Account information
- Customer service messages
- Device and browser information
- IP address
- Website usage and analytics information

How We Use Your Information

We use your information to:

- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions and requests
- Improve our website and customer experience
- Prevent fraud and protect our business
- Send marketing emails, if you have opted in
- Comply with legal, tax, and regulatory requirements

Payments

Payment information is processed securely through Shopify and/or our payment providers. We do not directly store full credit card numbers on our own systems.

Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Email and marketing platforms
- Analytics providers
- Fraud prevention and security providers
- Professional advisors when necessary

We do not sell your personal information in the traditional sense. However, some advertising, analytics, or tracking technologies may be considered “sharing” or “targeted advertising” under certain privacy laws.

Cookies and Tracking

Our website may use cookies and similar technologies to operate the store, remember your preferences, understand website usage, improve performance, and support marketing or advertising activities.

You may be able to control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Email Marketing

If you subscribe to our email list, we may send you updates about new arrivals, promotions, product launches, and brand news. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at [STORE EMAIL].

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or opt out of certain uses of your information.

To make a privacy request, please contact us at [STORE EMAIL]. We may need to verify your identity before completing your request.

Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal, tax, accounting, and business record requirements.

Security

We take reasonable measures to protect your information. However, no website, online store, or electronic transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including marketplaces or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us at:

PARK & OZ
jamesozgroup@gmail.com